This policy applies to domestic orders within the United States and Canada. By requesting our shipping policy, you acknowledge and consent to the procedures and policies regarding transportation set by our store.

SHIPPING COSTS:

For Canada: Flat shipping rate of 28 USD.

For the USA: Flat shipping rate of 25 USD.

All charges are in USD dollars. No membership fees are required.

PROCESSING, TRANSIT, AND ORDER DEADLINE FOR DOMESTIC ORDERS:

Typically, domestic orders are delivered within 3 to 5 business days (Monday to Friday). The order must be placed by 06:00 PM (GMT-05:00) Winnepeg Time to be processed the same day. The handling time for domestic orders is 1-2 business days (Monday to Friday).

Total delivery time: 4–7 business days.

DELIVERY POLICY:

We employ UPS Shipping for the delivery of products.

ADDRESS MODIFICATIONS:

Once an order is in transit, the delivery address cannot be changed. To request an address change, please email us at [email protected] within 24 hours of your order placement.

ORDER CANCELLATION:

You may cancel your order at any time before it is dispatched. Should you wish to cancel after your order has been shipped, please refer to our refund policy.

DAMAGE DURING TRANSPORT:

If you receive a damaged parcel, deny acceptance from the courier and immediately contact our customer service. If the package was delivered in your absence, please get in touch with our customer support for further instructions.

CUSTOMER SUPPORT

Contact us via Email: [email protected]

Our address is 305-425 Ballantrae Drive, Winnipeg, Manitoba R3T 6H6,  Canada.