Return & Refund

We offer a 30-day return policy, giving you ample time to request a return within 30 days of receiving your item.

To qualify for a return, your item must meet the following conditions:

• It must be in the same condition as when you received it.
• It should be unworn or unused, with all tags intact.
• The item must be in its original packaging.
• You must provide the receipt or proof of purchase.

Initiating a Return:

To start a return, please get in touch with us at [email protected]. Prior authorization is required for all returns.

Upon acceptance of your return request, we will provide you detailed instructions on how and where to send your package.

Please note that returns sent with prior authorization will be accepted.

For any questions regarding returns, feel free to contact us at [email protected].

Damages and Issues:

Upon receiving your order, please inspect it thoroughly. If you notice any defects or damages, or if you have received the wrong item, please get in touch with us immediately. We will assess the issue and take appropriate measures to rectify it.

Non-Returnable Items:

Certain items, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases, cannot be returned. If you have concerns about the return eligibility of a specific item, please get in touch with us for clarification.

Please note that sale items and gift cards are non-returnable.

Exchanges:

We recommend returning the item you wish to exchange for a swift exchange process. Once your return is processed and accepted, you can purchase the desired item separately.

European Union 14-Day Cooling Off Period:

If your merchandise is being shipped to the European Union, you can cancel or return your order within 14 days without providing any justification. The same eligibility criteria apply, and you must ensure the item is in its original condition with all packaging and documentation.

Refunds:

Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, the refund will be automatically processed to your original payment method within 7 business days.

Please remember that refund processing time may vary depending on your bank or credit card company. If more than 15 business days have passed since your return was approved, please get in touch with us at [email protected] for assistance.